All RÊVER jewelry is produced under request in 10 calendar days. Orders are delivered in 1 or 2 business days with DHL Express service and free shipping to the Peninsula and the Balearic Islands (Spain). All shipments are insured during transit. Unfortunately, RÊVER can not accept returns or exchanges as this piece is handcrafted specially for you under request. We hope you order consciously and love all your RÊVER jewelry.